1. What is the TMC STACIS 4c BETA Program?
The TMC STACIS 4c BETA Program is an early-access initiative that allows qualifying customers to begin using and evaluating the latest version of the STACIS 4c platform. Participants can explore new features and provide feedback.
2. Who is eligible to participate in the BETA Program?
The program is open to existing and prospective TMC customers who are interested in installing STACIS 4c in their facility, and who are willing to actively work on the platform and provide structured feedback.
3. What are the goals of the BETA Program?
Validate product functionality, performance and reliability in real-world scenarios, gather customer feedback on usability and performance, optimize its delivery, and help customers adopt and evaluate product success.
Key Program Highlights
4. What benefits do BETA participants receive?
Early access to STACIS 4c product advantage, direct engagement with TMC product and support teams, opportunity to influence product enhancements, accelerated onboarding experience ahead of GA release.
5. What features are included in the BETA?
Participants will have access to complete STACIS 4c functionality, including user interface and workflow experience, quality reporting and analytics, and improved system integrations, performance and improvements.
6. Will participants receive onboarding support?
Yes. BETA participants will receive guided installation and onboarding, including setup assistance, access to documentation and training materials, and dedicated points of contact for support.
Program Rules & Expectations
7. What are the expectations for BETA participants?
Participants are expected to actively use the platform in the BETA period, provide timely and constructive feedback, and participate in check-ins, surveys, or feedback sessions, report bugs or issues encountered
8. Is the BETA environment production-ready?
The BETA product is ready for full production use. It may contain features or defects, and performance may vary, but the product has passed all production level testing and quality standards.
9. Can BETA participants use real customer or business data?
It is recommended to use test or non-sensitive data initially, if possible. If real data is used, participants must ensure compliance with their internal data governance and security policies.
10. Are there any limitations on use?
Yes. Limitations will be within normal specifications and use.
Support & Feedback
11. How do participants submit feedback or report issues?
Feedback can be submitted through designated TMC feedback portals or forms, direct communication with assigned TMC Support contacts, and/or scheduled review sessions.
12. Will feedback influence the final product?
Yes. Customer input is a critical component of the BETA Program and will directly inform future STACIS product enhancements and prioritization.
Timeline & Participation
13. How long does the BTA Program last?
The BETA Program runs for a limited time during the release period. Exact timelines will be communicated to participants.
14. Can participants exit the program early?
Yes. Participants may opt out of the BETA Program at any time by notifying the program team.
15. What happens after the BETA ends?
Feedback collected will be reflected in future point releases. Additional training and support will be provided as needed.
Legal & Compliance
16. Are there any confidentiality requirements?
There are no requirements.
17. Is there a cost to participate?
Pricing details (if applicable) will be communicated as part of the program and a signed agreement.
Getting Started
18. How can I enroll in the BETA Program?
Interested customers can enroll by contacting their TMC representative, completing an agreement with TMC, and meeting eligibility and readiness criteria.
19. What do I need to get started?
You will need to work with your TMC Sales representative as your point of contact and agree to participate in the program and to its terms as outlined by TMC.
Additional Notes
20. What should participants keep in mind?
This is an evolving product experience. Your feedback is welcomed and essential to overall success.